Frequently Asked
Questions
About LumiLife
What is LumiLife?
LumiLife is an Australian platform connecting women in business with trusted professionals who support business growth. From marketing and design through to finance, strategy, operations and coaching, LumiLife brings together a curated ecosystem of experts who understand what it takes to build and run a business.
Who is LumiLife for?
LumiLife supports two groups:
- Women in business looking for trusted expertise
- Professionals offering services that support businesses
Whether you’re looking for the right support or ready to share your expertise, LumiLife helps make those connections easier.
Is LumiLife available across Australia?
Yes. LumiLife connects providers and businesses across Australia.
Many providers offer services online, meaning you can work with professionals nationwide, while others offer services locally depending on their location.
Is LumiLife only for women?
LumiLife was created to support women in business and the communities around them. While many providers on the platform are women, the platform focuses on connecting expertise, regardless of gender, that helps women-led businesses grow.
Is LumiLife just a directory?
LumiLife is more than a directory. It is a curated ecosystem of professionals supporting women in business. The platform makes it easier to discover trusted expertise, connect with providers and book services directly with professional subscribers.
Finding Support (For Clients)
How do I find the right provider?
You can explore providers by business category, service offering or location, using the Explore Experts page. Each provider profile includes details about their services, experience and approach to help you decide whether they’re the right fit.
Can I book services directly through LumiLife?
Some providers enable LumiLife’s integrated booking system, allowing you to schedule services instantly. Others prefer to manage enquiries through their own websites or booking systems.
If booking is available, you’ll see appointment times and service options directly on the provider’s profile.
Do I need an account to contact a provider?
You can browse provider profiles and explore the platform without creating an account. If you book a service through LumiLife, you will need to create an account and provide contact details as part of the booking process. Within your account you will find all of the details of your upcoming appointments booked through LumiLife.
Do I pay LumiLife or the provider?
You always pay the provider directly for the services they offer.
If the provider uses LumiLife’s booking system, you may be asked to pay a deposit or the full amount at the time of booking, depending on their settings. Payments made through the LumiLife platform are processed securely via Stripe, our trusted payment gateway, and are sent directly to the provider.
Can I work with providers outside my location?
Yes. Many LumiLife providers offer services online and work with clients across Australia.
Does LumiLife recommend specific providers?
LumiLife helps organise providers by category and expertise to make discovery easier. You can explore profiles, review services and connect with the provider who best aligns with your needs.
Becoming a LumiLife Provider
Who can join LumiLife as a provider?
LumiLife is designed for any women-supportive professionals offering services that assist women in businesses, entrepreneurs and professionals. This includes areas such as marketing, design, finance, consulting, operations, legal services, events, coaching and creative services.
How do I join LumiLife as a provider?
You can join by selecting a membership tier and creating your professional LumiLife profile. Once your profile is published, businesses exploring the platform will be able to discover your services.
What should I include in my provider profile?
A strong provider profile usually includes:
- A clear description of your services
- The type of clients you work with
- Your areas of expertise
- A professional photo or brand imagery
- Links to your website or portfolio
Detailed profiles help potential clients understand how you can support them best.
Does LumiLife guarantee client referrals or bookings?
LumiLife helps make it easier for women in business to discover and connect with trusted professionals. Like any professional network, results will vary depending on your services, visibility and engagement with the platform.
Building relationships and delivering great work remains the foundation of a successful business.
How can I get the most value from LumiLife as a provider?
Providers who see the strongest results typically:
- Create a detailed profile
- Clearly describe their services and expertise
- Enable LumiLife booking tools
- Keep booking availability up to date
Memberships & Pricing
What membership options are available?
LumiLife currently offers three membership tiers for providers:
Discovery Member – Free 30-Day trial, then $29/month. 15% off Annual Discount
Best for professionals who want visibility within the LumiLife network but prefer to manage bookings and enquiries externally.
Professional Member – Free 30-Day trial, then $59/month. 20% Annual Discount
Best for professionals who want more than just visibility – with the ability to take bookings, receive payments, and stay organised in one place.
Featured Expert – Free 30-Day trial, then $89/month. 25% Annual Discount
Designed for growing businesses, teams or agencies that have multiple team members and/or locations and require advanced booking features, including packages.
LumiLife FAQ (Tier-Specific)
Do partner network members receive a discounted rate?
Yes. Members of recognised LumiLife partner networks receive a reduced membership rate for each of the subscription tiers.
Are memberships locked into long-term contracts?
No. LumiLife memberships are month-to-month.
Can I upgrade my membership later?
Yes. Many providers start with Discovery and later upgrade to Professional when they want clients to book services directly. Businesses with growing teams often upgrade to Studio/Teams so they can showcase and offer availability for their team members in multiple locations. Coaches offering packages will also upgrade to the Studio/Teams tier to sell multiple sessions in a package.
When you upgrade, new tools and features become available immediately.
LumiLife FAQ (Tier-Specific)
Booking & Services (The System)
Can clients book my services directly through LumiLife?
This depends on your membership tier.
Discovery members manage enquiries externally.
Professional members can enable instant bookings through the LumiLife platform.
Studio/Teams members receive the same booking tools plus advanced booking capabilities.
Why can’t I enable bookings on my profile?
Instant bookings are available on the Professional and Studio/Teams memberships only.
Discovery members focus on visibility within the LumiLife network and manage enquiries externally.
Can I offer multiple services?
Yes.
Professional members can create individual services with pricing, duration and availability.
Studio/Teams members can also offer services in multiple locations, service packages, recurring appointments and group bookings.
LumiLife FAQ (Tier-Specific)
Can I set my availability and working hours?
Yes. Providers using the booking system can define their working hours, create availability schedules and allow clients to book available time slots.
Can I connect my calendar?
Yes. The booking system can integrate with your google or outlook calendar to help manage availability and avoid scheduling conflicts.
Can I accept payments through LumiLife?
Providers using the booking system can accept payments or collect deposits for services.
Discovery members arrange payments directly with clients outside the platform.
LumiLife FAQ (Tier-Specific)
Can I offer online services?
Yes. Providers subscribed to the Professional and Studio/Teams memberships can offer online consultations, virtual meetings or remote services depending on their business model.
Can I offer services in multiple locations?
Studio/Teams members can offer services across multiple locations or venues.
Can I add team members or consultants?
Studio/Teams memberships allow providers to add multiple staff members or consultants so clients can choose who they would like to work with.
LumiLife FAQ (Tier-Specific)
Can I offer workshops, classes or group bookings?
Yes. Advanced booking features available in the Studio/Teams tier allow providers to host group sessions, workshops, classes and promote ticketed events.
Visibility & Promotion
Does LumiLife promote providers?
LumiLife FAQ (Tier-Specific)
As the platform grows, LumiLife may highlight providers through feature placements, newsletters or social media spotlights.
Partner Networks & Communities
What are partner networks?
LumiLife partners with recognised women’s business networks and professional communities across Australia to strengthen collaboration and extend visibility for their members.
Can organisations partner with LumiLife?
Yes. LumiLife welcomes partnerships with networks and organisations supporting women in business. Interested in partnering with LumiLife? Contact us here.
LumiLife FAQ (Tier-Specific)
Platform & Policies
What role does LumiLife play in the client relationship?
LumiLife acts as a platform that helps women in business discover and connect with trusted professionals. Services are provided directly by each provider and agreements are managed between the provider and the client.
Will LumiLife offer events or workshops?
Yes. LumiLife will feature workshops, events and learning opportunities hosted by providers and partner networks. This feature is coming soon.
How quickly can I start receiving enquiries or bookings?
Once your profile is published, businesses exploring LumiLife can discover your services immediately. As with any professional network, visibility and client connections tend to grow over time as the platform expands and your profile becomes established.
Providers who maintain clear service descriptions, enable booking features and keep their availability updated often see the strongest engagement.
LumiLife works alongside women’s business networks, professional communities and membership groups that are helping women connect, collaborate and grow.
Explore the listings below to learn more about each community, discover upcoming events and connect directly with networks that may be relevant to you, your business or your career.